How can I find out if my order has shipped / where can I find a tracking number for my order?
As soon as your items have shipped we’ll email you a carrier tracking number so you can follow your order. Login to view order and shipping information here. If confirmation does not arrived, please check your spam filter.
How long does it take for an item to ship?
3-5 business days from confirmation notice.
Do you ship surfboards? How much will shipping be on a new board?
We ship surfboards from our Venice Beach location only. Typical domestic surfboard shipping costs between $150 - $300 but it varies based on location. We also offer reduced delivery driver shipping between San Diego and San Francisco along the CA coast. Contact us at email@example.com if you'd like to arrange a pickup for a board in either SF or Venice Beach.
Contact us with any questions or to receive a custom shipping quote before purchasing.
Do you ship surfboards internationally?
Yes from our Venice Beach location only. For international surfboard orders please select “International Surfboard” as the shipping option and we will be contacting you with any additional shipping charges.
How do I know if an item is stock?
Our online store inventory is updated daily, however boards and items with limited quantity can go quickly. For confirmation and questions regarding a purchase email us at firstname.lastname@example.org.